This case is gorgeous. It looks good in the pictures, but they do not do it justice. The real abalone shell shimmers in the light so beautifully, and since putting the case on a few days ago I've gotten so many compliments. You can easily tell that its real shell too from the natural texture, not a plastic imitation. I'm so glad I found this case and I'm very happy with my purchase!
Thanks for the honest feedback — and sorry the stone wasn't quite right. Real slate does behave differently to wood, but it shouldn't play up in normal use. Email help@cover-up.com and we'll sort a replacement — wood, if you'd prefer — under our Happiness Guarantee.
I purchased this in 2019 and loved it. I did find that the front and back do not adhere to the MacBook because it is too stiff. The sides were scored and was able to bend and adhere to the Macbook well. I reached out to the store, and they made the adjustment and scored the front and back of the wood skin. It adhered well. Unfortunately, last year, I somehow, scratched the back. I decided to purchase a new one. Sadly, when I received it, it was still only scored on the sides, not on the front and back of the skin. I ended up with the same disappointment. The skin doesn't adhere well in the front and the back for the same reason. Pity. It is a beautiful product.
You're right, and we're sorry — the scored front and back panels fixed this for you once, and your replacement should have shipped the same way. Get in touch at help@cover-up.com and a properly scored skin will be heading into the workshop for you straight away.
I bought this a few years ago (the stone top and wood bottom). I loved it very much and received many compliments. Unfortunately, I scratched the bottom on a trip. Because I love it so much, I ordered a replacement. Sadly, one edge of the bottom won't stick to the MacBook. So I took one star off because that side is gapping. I had this problem when I bought my first wooden bottom. The vendor was very kind in rectifying the issue and sent me a replacement that fit perfectly on the bottom of my MacBook. I am disappointed to see that the same issue happened again when I bought another new one.
We bought these in tan 4 years ago, and just now replaced with brand sparkling new. Top quality leather, cork lining integrity stays pristine. Highly recommend.
I love my iPhone case made of natural abalone shell. It is understated and stylish and the sides of the case are flexible and sensitive enough to make adjusting volume or double clicking to activate Apple Pay easy. My preference would be for the black plastic/silicone or rubber around the sides of the case to be less obtrusive. My case did not arrive in the post after a month and it took four attempts to contact customer service for the matter to be resolved. Cover-up then express couriered a replacement case to me, which I was grateful for.
Thank you for sticking with us through that — four attempts to reach us is three too many. There's a real human in Wales reading every message now, so it won't happen again. Really glad the replacement arrived safely — and thank you for the note about the case edges; it's gone straight to the workbench.
I contacted them twice about the stone flaking of the skin and still have no answer. Now they ask for a review. Well, its not going great!
We're really sorry — your messages should never have gone unanswered, and that's on us. Email help@cover-up.com with 'E.S. — stone skin' in the subject and a real human in Wales will sort you a complimentary replacement under our Happiness Guarantee.
This cover is simply amazing and for me it is combined with the MacBook Air cover in the same wood. Perfect with pink Apple products.
The sleeve is lovely, but it is actually the wrong size. It is too large for the phone, and slips out easily.
Beautiful case. Removed one star because of poor communication from cover up. Very pleased with the case though. It is great. Would buy again.
Thanks Charles — delighted the case is a keeper. You're right about the communication, and we're sorry; we're much quicker these days, so next time you won't need to chase.
My father was a joiner and wood was indeed his specialty. Having that faux wood finish to my Macbook Air reminds me of my father. As a interior designer, it also gives my laptop a unique finish.
I love how the skin makes my MacBook Pro look different from everybody else else’s. The faux rock look is amazing.