Our Returns Policy
We want you to be happy with your order from us, which is why we have a 30-day return policy starting the day you place your order (excluding customised and personalised goods). So, if there’s a problem with your product, please get in touch as soon as possible, remembering to quote your order number.
If you've ordered the wrong size product (it happens we know!) we'll exchange it for the right size as long as it's in it's original condition. (So please don't stick on any skins before you know they're the right size!).
Unfortunately we can't offer any refunds for products that have been used, or aren't in their original condition (e.g. MacBook skins that have been applied).
Any unwanted orders must be returned to us quickly and in good condition, in their original packaging with any tags still attached.
If you been using your Cover-Up product and it becomes damaged through wear and tear, a drop, water damage or it was removed as part of a repair, then we unfortunately cannot offer a replacement. If you believe the product is faulty then please get in touch to discuss.
To ensure your purchase is in a returnable condition, carefully open the packaging and check the product is the correct size before removing using it. If you are concerned about the fit contact us, rather than attempting to apply it.
Unfortunately, we are unable to pay return shipping for unwanted or wrong-size orders.
However, if an item is found to be defective, or in case of our error, we will refund any reasonable costs accrued in returning the order/item back to us. (But please confirm shipping prices with us before returning.)